PokieCall can instantly contact gaming staff
BluFi provides the ideal solution for Gaming Paging communications in Pubs and Clubs. Developed to provide direct communications between staff and patrons the PokieCall System is ideal for ventures not equipped with a GamingLoyalty system, and provides full alphanumeric paging to the gaming floor.
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Loyalty System
- Links into existing Systems
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Service Buttons
- Up to 3 buttons available
- Available on 433 or 868MHz
- Moulded finish Black or Walnut
- Individual or group paging
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Alphanumeric Pagers
- Up to 8 line display
- Up to 80 Character Display
- Tone, Vibrate, Silent
- Duplicate message detection
- Hand programmable
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Numeric Pagers
- Vibrate and/or Beep Alert
- 14 Character Display
- Single button operation
- Up to 6 different addresses
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Service Requests
As soon as a button is turned on, like a Payout button, the call is immediatly displayed on the Genesis Gaming call list. Calls will queue until there is an attendant free to respond to the next customers request. This ensures that the customer with the longest waiting time is priority.
Call Escalations
Genesis Gaming's escalation paths are fully configurable, whether you want the call to repeat to the same attendant, divert to another attendant or even notify the Gaming Manager when a call has been waiting too long. Genesis can support up to 30 different escalation levels per event type, so in a normal gaming environment, this can be over 120 escalation levels.
Reporting
Report on Attendant Response Times, Customer Wait Times, busiest zones, average amount of calls a day, number of calls which escalated, plus many more. The Genesis Reporting tool is extremely powerful and gives you the ability to create and modify any report you like with the Genesis Report Designer.
Fire and Security Alarm Integration
Get paged straight away when a Fire or Security alert happens. Genesis will connect directly to the subsidiary system via Dry Contacts, RS232 or TAP/PET Protocols
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